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FAQ

About MoneyApp

What exactly is MoneyApp?
It's an easy-to-use app aimed to make sending and receiving money fast and safe.
What are the fees involved?
The fees are defined depending on the plan you've chosen, no extra payments needed.
Do I need to link my bank account in order to use it?
Yes, you should create your account using your banking credentials.
Does it cost me anything to receive money?
You won't be charged for transactions with MoneyApp.
Can I send more than one at a time?
Sure, you can realise more payments depending on the pricing plan chosen.

Setting Up An Account

How do I create my own MoneyApp account?

You can sign up for MoneyApp on our website or download the App from your store.

What details do I need to create an account?
All you need to sign up is your Name and your Bank Account details.
Can I connect other payment methods to my account?
Definitely, you can send and receive payments straight from your phone balance.
How do other users transfer money to my account?
Once you've signed up, you'll get a unique Account ID that can be used to send you payments.

Managing Your Account

How can I manage my account?
MoneyApp offers an easy way to manage all your payments right from MyApp section.
How can I edit my Account?
You can customize your existing account changing your Card Details from Account Settings.
How do I add multiple cards to my account?
Just go to My Account> Mangage Payment Methods> Add New Payment Method.
How do I cancel my account?
We'll be sad to see you leave, but you can do so from the My Account section> Delete Account.